Title: |
Collaborative Response Content Recommendation for Customer Service Agents |
Article URLs: |
|
Alternative Article URLs: |
|
Authors: |
Cuihua Ma |
-
Beijing Institute of Technology, School of Computer Science and Technology
|
Ping Guo |
-
Beijing Institute of Technology, School of Computer Science and Technology
-
Beijing Normal University, Laboratory of Graphics and Pattern Recognition
|
Xin Xin |
-
Beijing Institute of Technology, School of Computer Science and Technology
|
Xiaoyu Ma |
-
Beijing Easemob Technology Co, Ltd.
|
Yanjie Liang |
-
Beijing Easemob Technology Co, Ltd.
|
Shaomin Xing |
-
Beijing Easemob Technology Co, Ltd.
|
Li Li |
-
Beijing Easemob Technology Co, Ltd.
|
Shaozhuang Liu |
-
Beijing Easemob Technology Co, Ltd.
|
Sharing: |
Unknown
|
Verification: |
Authors have
not verified
information
|
Artifact Evaluation Badge: |
none
|
Artifact URLs: |
|
Artifact Correspondence Email Addresses: |
|
NSF Award Numbers: |
|
DBLP Key: |
conf/isnn/MaGXMLXLL17
|
Author Comments: |
|